Terms & Conditions

Welcome to Novena Leather Exports Manufacturer (“Company,” “we,” “our,” or “us”). By accessing or using our website https://novena.co.in (“Website”), you agree to these Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our Website, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree, please refrain from using our Website.

2. Products & Services

  • We specialize in leather export and manufacturing.
  • All products displayed on our Website are subject to availability.
  • We reserve the right to modify or discontinue any product without prior notice.

3. Pricing & Payments

  • Prices listed on our Website are in [currency] and may change without notice.
  • We accept payments through secure third-party gateways.
  • Orders will be processed only after successful payment confirmation.

4. Shipping & Delivery

  • We offer domestic and international shipping, subject to availability.
  • Delivery times may vary due to logistics, customs, or unforeseen circumstances.
  • Customers must provide accurate shipping details to avoid delays or lost shipments.

5. Returns & Refunds

  • Returns are accepted only for defective or incorrect products.
  • Customers must report any issues within [X] days of receiving their order.
  • Refunds will be processed after inspection of the returned item, based on the nature of the request.

6. Intellectual Property

  • All content on our Website, including logos, images, product descriptions, and design, is the property of Novena Leather Exports Manufacturer.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. User Conduct

By using our Website, you agree not to:

  • Engage in fraudulent, illegal, or unauthorized activities.
  • Upload or transmit harmful software, viruses, or spam.
  • Misuse our contact information for unsolicited promotions.

8. Limitation of Liability

  • We strive to provide accurate product descriptions and information but do not guarantee error-free content.
  • We are not liable for any direct or indirect damages arising from the use of our Website or products.

9. Third-Party Links

  • Our Website may contain links to external websites.
  • We are not responsible for their content, policies, or practices.

10. Termination

We reserve the right to suspend or terminate access to our Website if users violate these Terms & Conditions.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be resolved in the courts of Lucknow, Uttar Pradesh.

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our Website after modifications implies acceptance of the revised terms.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

📍 Address:
Chanakyapuri, Shahganj, Agra, Uttar Pradesh, India